PAGE 1 — TERMS & CONDITIONS

 

 The Opulent Fountain Group — Terms & Conditions

 

Effective Date: August 15, 2026

 

These Terms & Conditions govern communications, website use, and services provided by The Opulent Fountain Group ("TOFG," "we," "us," or "our").

 

By using our website, submitting information to us, requesting services, or otherwise interacting with TOFG, you agree to the applicable provisions of these Terms & Conditions.

 

 1. About The Opulent Fountain Group

 

The Opulent Fountain Group provides humanitarian advocacy, administrative support, research assistance, document organization and preparation support, educational resources, strategic assistance, client communications support, and related services.

 

Our client-in-the-driver's-seat approach means that clients remain responsible for their decisions, objectives, submissions, representations, and choices concerning their matters.

 

Specific services, scope, fees, payment arrangements, and deliverables may be governed by a separate service agreement, memorandum of understanding, engagement document, invoice, or other written agreement.

 

 2. Information Submitted to TOFG

 

When you submit information through our website, telephone system, forms, email, text messaging system, or other communication channels, you represent that the information you provide is accurate to the best of your knowledge and that you are authorized to provide it.

 

Information may be used to:

 

 respond to your inquiry;

 evaluate your requested services;

 communicate with you;

 schedule appointments or follow-ups;

 provide requested administrative or advocacy support;

 prepare or organize requested materials;

 provide service, payment, appointment, status, or operational updates;

 maintain TOFG's business and service records; and

 operate and improve TOFG's services.

 

Our handling of personal information is further described in our Privacy Policy.

 

 3. TOFG SMS Messaging Program

 

TOFG operates a text messaging program for individuals who directly provide their mobile number to TOFG and expressly consent to receive text messages from TOFG.

 

Depending upon the consent provided and your relationship with TOFG, messages may include:

 

 responses to inquiries;

 requested follow-up communications;

 appointment and scheduling communications;

 service-related notifications;

 client or matter updates;

 requests for information or documents;

 administrative support communications;

 payment or transaction-related notifications;

 educational or informational communications; and

 other communications you have expressly agreed to receive.

 

 Consent

 

Enrollment in TOFG's SMS program is voluntary.

 

Providing a telephone number to TOFG does not, by itself, constitute consent to receive promotional SMS messages.

 

Where SMS consent is collected through a website or electronic form, the SMS consent mechanism will be presented separately from any required acceptance of these Terms & Conditions.

 

Consent to receive SMS messages is not a condition of purchasing TOFG services.

 

 4. Message Frequency

 

Message frequency varies depending upon your interaction with TOFG, your requested services, the nature of your matter, and the communications you have elected to receive.

 

Some periods may involve more frequent communications when active follow-up or service activity is occurring.

 

 5. Message and Data Rates

 

Message and data rates may apply.

 

Your mobile carrier's normal messaging and data charges may apply to messages sent or received through the TOFG SMS program.

 

 6. How to Opt Out

 

Reply STOP to any TOFG text message to unsubscribe from SMS communications.

 

You may also use other supported opt-out keywords where available.

 

After an opt-out request is processed, you may receive a confirmation message. No further messages will be sent through that messaging program unless you subsequently provide appropriate consent to receive them again.

 

Opting out of SMS does not prevent you from communicating with TOFG through other available channels.

 

 7. How to Get Help

 

Reply HELP to a TOFG text message for assistance.

 

You may also contact The Opulent Fountain Group through the contact information published on our website.

 

 8. Mobile Information and Consent

 

Mobile telephone numbers, SMS opt-in information, and SMS consent obtained by TOFG are for communications between TOFG and the individual who provided the consent.

 

TOFG does not sell, rent, share, transfer, or otherwise provide mobile telephone numbers, SMS opt-in information, or SMS consent to third parties or affiliates for their marketing or promotional purposes.

 

SMS consent is specific to TOFG and is not treated as consent for another business or organization to send marketing or promotional messages.

 

Additional information concerning our privacy practices appears in our Privacy Policy.

 

 9. Delivery

 

Wireless carriers and telecommunications networks are outside TOFG's control.

 

Carriers are not liable for delayed or undelivered messages.

 

TOFG does not guarantee uninterrupted, timely, or error-free delivery of SMS messages.

 

 10. Supported Carriers and Devices

 

SMS availability may depend upon your carrier, device, geographic location, and telecommunications service.

 

Not all carriers, devices, or locations necessarily support every messaging feature.

 

 11. Communication Security

 

Electronic communications, including email, SMS, telephone, web forms, and internet-based communications, involve inherent security and delivery risks.

 

Do not send passwords, complete payment-card information, or other unnecessary credentials through SMS.

 

TOFG may direct particularly sensitive information to a more appropriate communication or document-transfer method.

 

 12. Third-Party Service Providers

 

TOFG may use technology and service providers to operate its website, communications systems, customer-management systems, document systems, automation infrastructure, payment systems, hosting, data storage, analytics, and other business functions.

 

Such providers may process information on TOFG's behalf as necessary to provide those functions.

 

This does not authorize the sale, rental, sharing, or transfer of mobile telephone numbers, SMS opt-in information, or SMS consent to third parties or affiliates for their own marketing or promotional purposes.

 

 13. Changes to These Terms

 

TOFG may revise these Terms & Conditions as its services, technology, or applicable requirements change.

 

The current version will be posted publicly on this website with an updated effective date.

 

Changes to these Terms do not retroactively create SMS consent where consent is independently required.

 

 14. Contact

 

The Opulent Fountain Group

 

For questions concerning these Terms & Conditions, SMS communications, or TOFG services, please use the current contact information provided on our website.

 

PRIVACY POLICY

 

 PAGE 2 — PRIVACY POLICY

 

 The Opulent Fountain Group — Privacy Policy

 

Effective Date: August 15, 2026

 

The Opulent Fountain Group ("TOFG," "we," "us," or "our") respects the privacy of individuals who contact us, use our website, request information, or obtain services from TOFG.

 

This Privacy Policy describes the categories of information we may collect, how that information may be used, the circumstances in which service providers may process information on our behalf, and our specific privacy protections for mobile information and SMS consent.

 

 1. Information We May Collect

 

Depending upon how you interact with TOFG, we may collect information such as:

 

 name;

 mailing address;

 email address;

 telephone or mobile number;

 contact preferences;

 information submitted through website forms;

 information concerning a requested service or matter;

 appointment and scheduling information;

 communications with TOFG;

 documents or records voluntarily provided to TOFG;

 transaction and payment-related information;

 website and technical information;

 information necessary to provide requested administrative, humanitarian, research, educational, advocacy, document, or strategic support; and

 other information you voluntarily provide.

 

The specific information collected depends upon your interaction with TOFG and the services or information you request.

 

 2. How We Use Information

 

TOFG may use information to:

 

 respond to inquiries;

 communicate with prospective and existing clients;

 evaluate requests for services;

 provide requested services and support;

 schedule appointments and follow-ups;

 request necessary information or documentation;

 prepare, organize, review, or deliver requested materials;

 communicate service or matter updates;

 process or document transactions;

 maintain internal business records;

 operate our website and communication systems;

 protect the security and integrity of our systems;

 improve our services, workflows, and client experience;

 comply with applicable obligations; and

 carry out other purposes disclosed when information is collected.

 

 3. SMS and Mobile Information

 

When you expressly opt in to receive SMS communications from TOFG, we may use your mobile number to provide the categories of communications described at the time consent is obtained.

 

Depending upon the applicable program, communications may include inquiry responses, requested follow-ups, appointments, service-related notifications, administrative communications, client or matter updates, requests for information, and other communications for which you have provided consent.

 

Message frequency varies. Message and data rates may apply.

 

You may reply STOP to opt out of SMS communications.

 

You may reply HELP for assistance.

 

 4. SMS Privacy and Non-Sharing

 

TOFG applies a specific privacy rule to mobile information and messaging consent.

 

TOFG does not share, sell, rent, transfer, or otherwise provide your mobile telephone number, SMS opt-in information, or SMS consent to third parties or affiliates for marketing or promotional purposes.

 

Mobile opt-in information and consent are specific to communications from TOFG.

 

They are not sold, transferred, or treated as authorization for another business, affiliate, lead generator, marketer, or organization to send marketing or promotional messages.

 

The categories of information-sharing described elsewhere in this Privacy Policy expressly exclude text-messaging originator opt-in data and consent for third-party or affiliate marketing or promotional purposes.

 

 5. Service Providers

 

TOFG uses service providers and technology platforms to operate portions of its organization.

 

These may include providers supporting:

 

 website hosting;

 communications;

 telecommunications;

 SMS delivery;

 email;

 customer and relationship management;

 databases and data storage;

 document processing;

 automation;

 artificial-intelligence-assisted business functions;

 scheduling;

 payment processing;

 security;

 analytics; and

 other infrastructure necessary to operate TOFG.

 

These providers may process information on behalf of TOFG when reasonably necessary to perform the services for which they are engaged.

 

Their use as processors or infrastructure providers does not authorize them to use TOFG's SMS opt-in information or consent for their own marketing or promotional purposes.

 

Mobile telephone numbers, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

 

 6. No Sale or Transfer of SMS Consent

 

TOFG does not purchase, sell, rent, exchange, or transfer SMS consent.

 

Consent provided to TOFG applies to communications from TOFG for the subject matter disclosed when consent is obtained.

 

Consent provided to another organization is not treated by TOFG as consent to receive TOFG marketing or promotional messages.

 

 7. Information Sharing for Operational or Legal Purposes

 

Subject to the SMS protections stated above, information may be disclosed when reasonably necessary:

 

 to service providers acting on TOFG's behalf;

 to complete a transaction or service requested by the individual;

 at the individual's direction or with appropriate authorization;

 to protect TOFG's systems, property, operations, rights, or users;

 to investigate fraud, misuse, or security incidents; or

 when disclosure is required by applicable legal process or obligation.

 

Nothing in this section authorizes mobile information or SMS opt-in consent to be shared with third parties or affiliates for marketing or promotional purposes.

 

 8. Data Security

 

TOFG uses administrative, organizational, and technical measures intended to protect information appropriate to the nature of the information and the systems in which it is maintained.

 

No electronic storage, transmission, telecommunications, or internet-based system can guarantee absolute security.

 

Individuals should avoid transmitting passwords, complete payment-card information, or unnecessary credentials through ordinary SMS or unsecured communication channels.

 

 9. Data Retention

 

TOFG may retain information for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, protect legitimate interests, and satisfy applicable requirements.

 

SMS consent records may be retained as necessary to document when, how, and for what messaging purpose consent was obtained and whether consent was subsequently withdrawn.

 

 10. Communication Choices

 

You may request changes to certain communication preferences by contacting TOFG.

 

For SMS:

 

Reply STOP to unsubscribe.

 

Reply HELP for assistance.

 

Withdrawal of SMS consent applies to future SMS communications governed by that consent and does not necessarily affect other communications or services requested from TOFG.

 

 11. Children's Information

 

TOFG's website and general messaging program are not designed to solicit independent SMS marketing consent from children.

 

Where information concerning a minor is relevant to a service or humanitarian matter, TOFG may receive that information from a parent, guardian, authorized representative, or other appropriate source.

 

 12. External Websites

 

Our website may contain links to websites or services operated by other organizations.

 

Their privacy practices are governed by their own policies. TOFG's Privacy Policy applies to information handled by TOFG and does not control independent third-party websites.

 

 13. Changes to This Privacy Policy

 

TOFG may update this Privacy Policy as its operations, technology, services, or applicable requirements change.

 

The current version will be posted publicly on the TOFG website with its effective date.

 

 14. Contact Us

 

The Opulent Fountain Group

 

Questions concerning this Privacy Policy, privacy practices, or communication preferences may be submitted using the current contact information published on our website.